Scotsman is renowned worldwide for its engineering innovation and efficiency using state-of-the-art technology that allows it to develop innovative new products as well as the upgrade of existing models, with constant attention to better performance, ease of use and maintenance and cost reduction.


Specifying a Scotsman ice maker is the first step to ensuring your customers have a reliable source of ice to meet their daily needs. Backed by comprehensive parts and labour warranties, optional extended warranties and a full UK held parts inventory and a nationwide contractor network.

Get in touch

Technical Assistance, Spare Parts & Accessories

Tel: 01473 350000 (Mon-Fri / 9am to 5pm)

Do you need a consumable or installation accessory for your Scotsman Ice Machine?

Download our Accessories and Consumables List

If you have an ice machine, you’ll need a water filter…

Hubbard Systems is a key partner of 3M™ Water Filtration Products, together we can provide you with the perfect water filtration system for your Scotsman Ice maker. Key reasons you need a 3M™ water filter:

  • Protect valuable equipment against limescale, reducing costly repairs, replacements, service call outs and preventing increased energy bills.
  • Improve customer satisfaction and repeat business through consistent high quality beverages and food.

To order your replacement 3M™ water filters call:

Tel: 01473 350000 (Mon-Fri / 9am to 5pm)

Order replacement consumables online….

You can purchase replacement 3M water filter cartridges, ice machine cleaners and replacement bulbs for your XSafe ice maker online from our ecommerce website HTG Extras.

HTG Extras Logo

Scotsman Logo Service Partners

If you’re an Authorised Hubbard Systems & Scotsman Ice Service provider, follow this link to access the Scotsman Parts Portal register your details to access Scotsman Ice Systems technical information, exploded diagrams and parts lists.

Hubbard Systems Dealer Compensation Scheme

Hubbard Systems and Scotsman Ice Systems operate a Dealer Compensation Scheme to cover costs associated with machine breakdowns or faults found on initial installation of new Scotsman equipment.

Submit a claim…

Contact Hubbard Systems Technical Assistance:

Tel: 01473 350000 (Mon-Fri / 9am to 5pm)


Document Downloads:

Scotsman Warranty Statement

HTG Warranty Claim Form

HTG Return of Goods Form

Dealer Compensation Scheme Info